Version: 2026.10.02.1 · Effective: 2 October 2026
Who provides UmeCall
UmeCall is operated by Md shahadat hossin, using the name Nafstudio, Bangladesh. Nafstudio is the operator's chosen business name; these terms do not represent it as an incorporated company. Contact telephone: +34 632 850 864. Website: https://umecall.com.
What UmeCall does
UmeCall provides internet-based messaging, audio/video calling and the sharing features made available in your app, including Stories and Communities. Availability depends on your app version, internet connection, device permissions and service availability. Your mobile provider may charge for data.
UmeCall is not an emergency telephone service. It does not replace your ordinary telephone service or provide emergency-number access. Use the emergency services available in your location when someone is in danger.
Your account and eligibility
Use a telephone number and account you are authorized to control. Keep verification codes and account credentials private. Tell us if you believe someone has misused your account, and use the available security controls to review or end device sessions.
You must be legally able to agree to these terms. If you are under 18, or otherwise need a parent or legal guardian's permission under the law that applies to you, that person must provide the required consent before your personal information is processed. A child's own tap on an agreement button does not replace required guardian consent. Where UmeCall cannot obtain the consent required by law, the child must not create or use an account. UmeCall may restrict access while eligibility or consent is being resolved.
Respect other people
Follow the UmeCall Community Guidelines. Do not use UmeCall for harassment, threats, exploitation, fraud, spam, impersonation, unlawful surveillance or other illegal activity. Do not evade blocks, access another person's account, scrape private information or interfere with the service.
Only share content you have the right to share. Obtain any permission required before recording a call or distributing another person's image, voice, messages or private information. Other participants may independently capture content; we cannot guarantee they will not copy it.
Your content and privacy
You retain the rights you have in your content. You give us a limited, non-exclusive permission to host, process, transmit, display and make necessary technical copies of that content to provide the features you request, apply your audience settings, maintain the service and address safety reports or legal obligations. This does not transfer ownership to us or give us a general right to sell your content.
Read the separate Privacy Policy for information about account data, phone verification, contacts, messages, media, call connections and service providers. Agreement to these terms is not blanket permission for every optional use of personal information. Optional device permissions and legally required separate consents remain separate choices.
Advertising and external services
UmeCall's next Android closed-test update is being prepared to show clearly labelled Google test advertisements in Stories, between conversations in the Chats list, on another user's Profile and in the ended-call summary. The current iPhone build remains advertising-disabled. Ads are not shown during active or incoming calls or inside private conversations. Requests are non-personalized and restricted to accounts whose user has declared they are 18 or older. Under-18, Skip or unknown age means no advertising and does not remove chat or call access. Live advertising remains inactive until the applicable Google approvals, store disclosures, consent controls and activation checks are ready. The Privacy Policy and consent interface describe Google Mobile Ads and the information it processes.
An advertisement may link to an advertiser's app or website. That destination has its own terms and privacy practices, and an advertisement does not mean UmeCall endorses the advertiser or its claims. Ads must be suitable for UmeCall's age rating. You may report an inappropriate or misleading ad through its available information controls or Help & Support. Refusing optional cross-app tracking will not remove access to UmeCall's core messaging or calling features.
Safety, restrictions and complaints
You can block a user and use the available reporting tools. We may review reports and relevant information, remove content, limit features or suspend an account when reasonably necessary to protect users, enforce these terms or comply with law. When feasible and lawful, we will explain the action and provide a way to ask for review through the app's support or account-status tools, or the contact above. We do not promise immediate or continuous human monitoring.
Ending your use
You may stop using UmeCall. To request account deletion, use Settings → Account → Delete account. The app shows a 30-day cancellation period. After that period, deletion proceeds through the applicable review and erasure steps; it is not a promise that every copy disappears exactly on day 30. The Privacy Policy explains exceptions and retained copies.
Service changes and responsibility
We may maintain, change or withdraw features and may interrupt service for technical, safety or legal reasons. We will give reasonable notice of material changes when practicable. We do not guarantee uninterrupted delivery, compatibility with every device or recovery of every lost message.
These terms do not exclude rights, remedies or responsibilities that cannot lawfully be excluded, including applicable consumer and data-protection rights. We do not impose mandatory private arbitration or waive your right to approach a competent regulator or court. Contact us first if you would like us to resolve a problem.
Updates
We will identify the version and effective date of published terms. Material changes will be brought to your attention, and renewed agreement will be requested when required. A draft or unavailable document is not treated as accepted.