This page explains the privacy controls available for UmeCall and the status of advertising choices. It supplements the Privacy Policy.
Current advertising status
UmeCall's next Android closed-test update is being prepared to show clearly labelled Google test advertisements in Stories, between conversations in the Chats list, on another user's Profile and in the ended-call summary. Ads are not shown during active or incoming calls or inside private conversations. The current iPhone build remains advertising-disabled. Live advertising stays inactive until Google's account/app approvals, store disclosures, consent controls and activation checks are ready.
Requests are non-personalized only and use Google's general-audience content filter. Ads require an adult declaration: an existing under-18 UME declaration always prevents ads. Otherwise an optional 18 or older / Under-18 / Skip advertising choice is saved on this device for the current account. No date of birth is requested. Under-18, Skip, unknown age or unavailable eligibility means no ads; chat and calls remain available. Advertising settings lets you revisit the local choice and Google's Privacy choices. Non-personalized ads can still process device/network information and require Google's consent interface where applicable. UmeCall does not send private message/call content, address-book numbers or precise shared location to select ads.
App and device controls
You can change profile visibility and discovery settings, revoke optional Contacts, Photos, Camera, Microphone, Location or Notification permission in your device settings, block people, report content, review sessions and request account deletion. Turning off a permission can make the related feature unavailable.
Advertising controls
The advertising-enabled Android version presents Google's consent interface before requesting ads where required and lets a user revisit the available advertising choices from Settings. Declining or withdrawing an optional advertising choice does not block messaging or calling and may result in non-personalized or limited ads, or no ad. On iPhone, advertising remains disabled until UmeCall has its own iOS identifiers and asks through Apple's App Tracking Transparency prompt before any cross-app tracking or advertising-identifier access that requires permission.
Report an advertisement
If ads are enabled in a future version, use the ad's information or reporting control, or contact Help & Support, to report an ad that appears inappropriate, misleading or unsuitable for the app's age rating. Include the approximate time and a screenshot if it is safe to do so; never include a password or verification code.
Data requests and deletion
Use Help & Support to request access, correction, export, restriction or deletion where applicable. To delete an account, use Settings → Account → Delete account or read the account-deletion instructions. If you cannot access the app, call +34 632 850 864 to arrange a written request and identity verification.